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Glean Enterprise AI Search & Agent Governance

Let AI actually know your company first: Glean's 250+ connectors pool documents, messages and tickets into an enterprise graph, on top of which it layers permission-aware search plus agent orchestration and governance

Tool Interface

Interactive tool will be available soon

Features

  • ✓ 250+ connectors: emails, documents, conversations and tickets come together so a single search spans Google Workspace, Microsoft 365, Slack and Salesforce
  • ✓ Permission-aware: results are filtered by your existing permission model, so employees only see what they were already entitled to see
  • ✓ Enterprise graph and memory: a graph maps how people, projects and documents relate, while enterprise memory captures processes so AI understands context rather than just matching keywords
  • ✓ Full agent lifecycle: agent builder, orchestration, governance, library and harness are all present, so agents can be rolled out across business systems at scale
  • ✓ Usage and model control: auto routing sends requests to the right model, backed by a model hub, AI gateway and usage controls to contain cost and compliance risk

How to Use

  1. Map your data boundaries first: inventory the systems to connect and classify sensitive data, decide what may enter the enterprise graph, then configure connectors
  2. Connect and verify permissions: after wiring systems together, sample-check that permission inheritance is accurate so different roles see results matching their existing rights
  3. Start with search, then agents: let employees cut the time spent hunting for information, pilot one or two high-frequency agent scenarios, and scale only once results hold up
  4. Close the governance and cost loop: define approval, visibility and audit rules for agents, configure model routing and usage caps, and review return on investment regularly

FAQ

What is Glean and how is it different from ordinary enterprise search?

Glean is an enterprise AI platform for work, described on its own site as spanning enterprise search, agents and work execution. The difference from keyword-matching enterprise search is that it builds context first: the official platform page describes connectors capturing enterprise signals, search indexing the data, an enterprise graph mapping relationships and enterprise memory learning your processes. See https://www.glean.com/platform and https://www.glean.com/about

How many systems can it connect to?

The official figure is more than 250 connectors. Glean's blog states under Connectors & actions that Glean offers more than 250 connectors, and highlights connections to platforms such as Google Workspace, Microsoft 365, Slack and Salesforce. Note that this is a vendor figure and real coverage depends on edition and deployment model, so check it against your own system inventory during evaluation. See https://www.glean.com/blog and https://www.glean.com/enterprise-search-software

Why is permission awareness non-negotiable for enterprise search?

Because the same query means different visible scope for different people. A salary table or a draft acquisition memo should never surface for staff who lack rights to it. Without permission filtering, AI search effectively demolishes internal information walls, which is unacceptable to risk and compliance. Permission awareness is one of Glean's stated strengths, with results constrained by the existing permission model — a prerequisite for entering large organisations. See https://www.glean.com/enterprise-search-software and https://www.glean.com/platform

What does agent governance actually cover?

Three things: who can build agents, which data they may touch, and how they are watched once live. Glean splits agent capabilities into builder, orchestration, governance and library modules, with governance keeping things controlled as deployment scales. The platform also offers Glean Protect to scale AI safely, plus auto routing, a model hub, usage controls and an AI gateway to constrain model calls and spend. See https://www.glean.com/platform and https://www.glean.com/blog

What size of company is this for, and how is pricing handled?

Based on official disclosures it targets mid-size and large organisations whose knowledge is scattered across many systems and who have hard permission and compliance requirements: the official about page records a $100M raise at a $1B valuation less than a year after public launch, and a $7.2B valuation when agents launched. On pricing, the official site is sales-led, with demo booking and contact-sales as the primary paths and no public self-serve price, so seats and modules are negotiated. See https://www.glean.com/about and https://www.glean.com/platform